Learn about ATC Fitness

Frequently Asked Questions

Have a question about our gyms? Below are some answers to the most common questions about ATC Fitness or you can contact us at info@atcfitness.com.

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Image of ATC Fitness equipment
How do I cancel my membership?

If you no longer want to continue your membership with ATC Fitness please talk to the front desk staff during staff hours or fill out the Contact form on our website. Please do not go through a third party cancellation service like Cancel Wizard or XPendy.

Are staff working 24 hours a day?

No, staff are only on site during staff hours. However, the facilities are monitored 24/7 for the safety of our members. 

Staff hours are  9am - 10pm Monday - Friday, 9am - 8pm Saturday, and 12pm - 4pm on Sunday. Hours are subject to change, so please call your local ATC Fitness location for current staff hours.

Are locker rooms available?

Yes, all 18 ATC Fitness locations have locker rooms available to members, including shower facilities and free lockers to store your belongings while you workout. ATC Fitness does not provide locks, but welcome members to bring their own. All locks must be removed each day. 

Please note gym bags are not allowed anywhere on the gym floor and must be stored in a locker.

Are children allowed?

All members under the age of 18 must be accompanied by an adult member at all times. No minor will be admitted without supervising adult present. No minors under the age of 12 are allowed anywhere on the premises at any time.

Can I bring my own trainer?

ATC Fitness offers Smart Start Training free of charge at all 18 locations. Any training by anyone other than ATC staff is strictly prohibited and could result in termination of both your memberships.

Can I bring a guest?

We welcome members to bring a guest with them! All guests must be registered in advance with staff and is subject to a $10 guest charge - Premium members can bring guests for 50% off. Guest hours are 9am - 8pm Monday - Friday, 10am - 4pm Saturday, and 12pm - 4pm Sunday.

I’m in town for a visit. Can I use your facilities?

We offer week long premium memberships for $25, and we donate all proceeds from these passes to St. Jude Children’s Research Hospital. One day passes are also available for $10. Stop by one of our locations today to sign up!

Can I use chalk during my workout?

Use of chalk in the gym is strictly prohibited. Breaking this rule will result in the cancellation of your membership.

Is there a dress code?

All members are expected to wear proper exercise attire - shirts, athletic shoes, shorts, or athletic pants only. No boots, jeans, flip flops, sauna suits, exposed sports bras, etc. are permitted anytime on the workout floor.

Join ATC Fitness Today!

We are proud of everything we have to offer. Furthermore, we will help you to reach your fitness goals. You can purchase your membership online or visit your nearest gym to join. We look forward to you joining our fitness family!